Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how Tote Rentals of Lee’s Summit (“we,” “us,” or “our”) collects, uses, and protects your information when you visit toterentalsofleessummit.com or rent moving totes from us.

Information We Collect

We collect only what we need to provide your rental:

  • Information you provide: your name, phone number, email address, delivery and pickup address, rental dates, and the package you select.
  • Payment information: processed securely by our booking and payment providers (see below). We never see or store your full card number.
  • Communications: messages you send us by text, email, or our website forms.
  • Website data: basic usage and device information collected automatically through cookies and analytics to help our site work and improve.

How We Use Your Information

  • To schedule and fulfill your tote delivery and pickup;
  • To confirm your reservation and communicate with you (including by text message) about your rental;
  • To process payments and any applicable extension, replacement, or damage fees;
  • To provide customer support and respond to your questions;
  • To operate, maintain, and improve our website and service; and
  • To comply with our legal obligations.

Payments

Reservations and payments are handled through our booking platform and its payment processor (Stripe). Your card details are entered directly with the payment processor; we never receive or store your full card number. Their handling of your payment information is governed by their own privacy and security policies.

Text Messages

If you provide your phone number, you agree that we may contact you by text message about your reservation, delivery, and pickup. Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP or contacting us.

Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.

How We Share Information

We do not sell your personal information. We share information only with the service providers who help us run the business — such as our booking, payment, and messaging providers — and only as needed to deliver our service, or when required by law.

Data Retention

We keep your information only as long as needed to provide our service, meet legal and accounting requirements, and resolve disputes.

Security

We take reasonable measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard the data you share with us.

Your Choices

You may request to access, correct, or delete your personal information, or opt out of marketing communications, by emailing us at the address below.

Children’s Privacy

Our service is not directed to children, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent changes.

Contact Us

Questions about this policy? Email us at hello@toterentalsofleessummit.com.